Please Enter Your Ticket Number
You can find this on the right side of your ticket.
Click for an example.
Ticket number is outlined in red.
Please enter a valid ticket number.
Checking your ticket number ...
Double check your order confirmation to ensure you have the correct ticket number. If you didn't buy your pass, you'll need this number from whomever did. If your ticket was just purchased, please give us up to 48 hours to prepare your personalized experience.
If you have questions or concerns, please call 585-454-2060 or email firstname.lastname@example.org.
Don't worry! You can expect to hear from a Jazz Fest representative within one business day.