Double check your order confirmation to ensure you have the correct ticket number. If you didn't buy your pass, you'll need this number from whomever did. If your ticket was just purchased, please give us up to 48 hours to prepare your personalized experience.
If you have questions or concerns, please call 1-877-738-0286 or email XeroxEventDesk@Xerox.com.
Don’t worry! You can expect to hear from a Jazz Fest representative within one business day.